The Cigar Academy has partnered with Dubai Duty Free to provide online training for its cigar retail staff, enhancing expertise in product knowledge, humidor care, pairings, and customer service. The program, supported by The Leaf Master, aims to elevate service standards in luxury travel retail.
“This partnership supports our mission to empower cigar professionals worldwide,” said Thomas Gryson, co-founder of The Cigar Academy.
Staff will receive certification through the academy’s digital learning platform.